Effective Date: 1/7/2026
Introduction
The Apple Valley Clinic of Chiropractic (“we,” “our,” or “the Clinic”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website, forms, communications, and services.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
Information We May Collect
We may collect the following types of information:
Personal Information
Name
Email address
Phone number
Mailing address
Date of birth
Health Information
Health history information provided on intake or consent forms
Information related to chiropractic care, evaluations, or services
Technical Information
IP address
Browser type and device information
Pages visited and time spent on our website
Cookies and similar tracking technologies
How We Use Your Information
We may use your information to:
Provide chiropractic care and related services
Schedule appointments and send reminders
Communicate about your care, services, or clinic updates
Respond to inquiries or requests
Improve our website and services
Comply with legal and regulatory requirements
Text Messaging & Email Communications
If you opt in to receive text messages or emails, we may send appointment reminders, care-related information, clinic updates, and occasional promotions.
Message and data rates may apply
You may opt out at any time by replying STOP to texts or using the unsubscribe link in emails
Consent to receive messages is not a condition of care
Information Sharing & Disclosure
We do not sell, rent, or trade your personal information.
We may share information only in the following circumstances:
With healthcare providers or staff involved in your care
With trusted service providers who assist in operating our clinic or website
When required by law, court order, or regulatory authority
To protect the rights, property, or safety of our clinic, patients, or others
HIPAA Compliance
We comply with applicable HIPAA regulations regarding the protection of your Protected Health Information (PHI). Your health information is used and disclosed only as permitted or required by law.
A full Notice of Privacy Practices related to HIPAA is available upon request at our clinic.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. While no method of transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your data.
Cookies & Tracking Technologies
Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. You may choose to disable cookies through your browser settings, though some features of the site may not function properly.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.
Your Rights
You may:
Request access to your personal information
Request corrections to inaccurate information
Withdraw consent for communications
Request deletion of non-medical information where applicable
Requests may be submitted by contacting our clinic directly.
Children’s Privacy
Our services and website are not directed to children under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
The Apple Valley Clinic of Chiropractic
(828) 698-6677
Phone: (828) 698-6677
Email: [email protected]
Address: 1032-B Greenville Highway
Hendersonville NC 28792